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Wells Fargo dropped the ball
Wednesday, January 23, 2008
They have completely ####ed up my escrow account situation. The first year of my mortgage, I paid my county taxes and they sent me a check for the balance in my escrow account. The second year, we both paid my property taxes and they instantly started to bill me for the $5600 in taxes in which I had already paid. I called them up and said "you paid my taxes, which were already paid...it's not my fault." Months later they continue to try and collect from me by adding an extra $1000 to monthly mortgage.
I called and was informed that they cannot collect a refund from the county, the individual has to do it. Not much I could do but go down and file for my refund, which I did. Once I got the refund, I paid off my escrow balance and told them to just cancel my escrow account. By this time, they said my account had moved into "past due" status and they couldn't remove the extra escrow amount (now $550/month) from my account. I probably had 15 calls with them stating they we had set a precedent in the first year when I paid my own taxes and that this situation was entirely their fault. I am basically ####ed now as they continue to charge me an extra $550/month. As soon as the time is right, I'm refinancing with someone else and will never do business with them again.
Posted by Scott at 00:17:24
Tuesday, October 07, 2008
Well at least they are still in business
Posted by j at 16:38:19
Friday, January 02, 2009
Yea and who wouldn't "still be in business" with a no-strings-attached 25 Billion dollar loan from the government!!
Posted by Tran at 14:58:03